Terms and conditions

This page and any pages it links to explain denbighshirehousing.co.uk’s terms of use. You must agree to these to use denbighshirehousing.co.uk

1. Who we are

Denbighshire Housing is managed and part of Denbighshire County Council and will be referred to as ‘we’, ‘our’ or ‘us’ from now on.

2. Using denbighshirehousing.co.uk

You agree to use denbighshirehousing.co.uk only for lawful purposes. You must also use it in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by anyone else.

We update denbighshirehousing.co.uk all the time. We can change or remove content at any time without notice.

3. Services and transactions

You can use denbighshirehousing.co.uk to access online local authority services and transactions, for example denbighshirehousing.co.uk to pay your rent or report a repair.

We or another local authority department can manage these.

Some services have their own terms and conditions, which also apply - read these before you use the service.

4. Linking to denbighshirehousing.co.uk

We welcome and encourage other websites to link to denbighshirehousing.co.uk

You must contact us for permission if you want to either:

  • charge your website’s users to click on a link to any page on denbighshirehousing.co.uk
  • say your website is associated with or endorsed by denbighshirehosuing.co.uk or another local authority department.

5. Linking from denbighshirehousing.co.uk

Denbighshirehousing.co.uk links to websites that are managed by other local authority, government departments and agencies, service providers or other organisations. We do not have any control over the content on these websites.

6. We’re not responsible for:

  • the protection of any information you give to these websites
  • any loss or damage that may come from your use of these websites, or any other websites they link to

You agree to release us from any claims or disputes that may come from using these websites. You should read all terms and conditions, privacy policies and end user licences that relate to these websites before you use them.

7. Using denbighshirehousing.co.uk content

Most content on denbighshirehousing.co.uk is subject to Denbighshire County Council copyright protection. If any content is not subject to our copyright protection, we’ll usually credit the author or copyright holder.

Please contact us if you want to reproduce a piece of content but are not sure if it’s covered by our copyright.

We make most of the content on denbighshirehousing.co.uk available through feeds for other websites and applications to use. The websites and applications that use our feeds are not our products, and they might use versions of our content that have been edited and stored for later use (‘cached’).

We do not give any guarantees, conditions or warranties about the accuracy or completeness of any content used by these products. We’re not liable for any loss or damage that may come from your use of these products.

The most up to date version of our content will always be on denbighshirehousing.co.uk

8. Disclaimer

While we make every effort to keep denbighshirehousing.co.uk up to date, we do not provide any guarantees, conditions or warranties that the information will be:

  • current
  • secure
  • accurate
  • complete
  • free from bugs or viruses

We do not publish advice on denbighshirehousing.co.uk You should get professional or specialist advice before doing anything on the basis of the content.
We’re not liable for any loss or damage that may come from using denbighshirehousing.co.uk This includes:

  • any direct, indirect or consequential losses
  • any loss or damage caused by civil wrongs (‘tort’, including negligence), breach of contract or otherwise
  • the use of denbighshirehousing.co.uk and any websites that are linked to or from it
  • the inability to use denbighshirehousing.co.uk and any websites that are linked to or from it

This applies if the loss or damage was foreseeable, arose in the normal course of things or you advised us that it might happen. This includes (but is not limited to) the loss of your:

  • income or revenue
  • salary, benefits or other payments
  • business
  • profits or contracts
  • opportunity
  • anticipated savings
  • data
  • goodwill or reputation
  • tangible property
  • intangible property, including loss, corruption or damage to data or any computer system
  • wasted management or office time

We may still be liable for:

  • death or personal injury arising from our negligence
  • fraudulent misrepresentation
  • any other liability which cannot be excluded or limited under applicable law

9. Requests to remove content

You can ask for content to be removed from denbighshirehousing.co.uk We’ll remove content:

  • in order to comply with data protection legislation covering the rights and freedoms of individuals
  • if it breaches copyright laws, contains sensitive personal data or material that may be considered obscene or defamatory

Contact us to ask for content to be removed. You’ll need to send us the web address (URL) of the content and explain why you think it should be removed. We’ll reply to let you know whether we’ll remove it.

We remove content at our discretion in discussion with the department or agency responsible for it. You can still request information under the Freedom of Information Act and the Data Protection Act.

10. Information about you and your visits to denbighshirehousing.co.uk

We collect information about you in accordance with our privacy policy and our cookie policy. By using denbighshirehousing.co.uk, you agree to us collecting this information and confirm that any data you provide is accurate.

11. Virus protection

We make every effort to check and test denbighshirehousing.co.uk for viruses at every stage of production. You must make sure that the way you use denbighshirehousing.co.uk does not expose you to the risk of viruses, malicious computer code or other forms of interference, which can damage your computer system.

We’re not responsible for any loss, disruption or damage to your data or computer system that might happen when you use denbighshirehousing.co.uk

12. Viruses, hacking and other offences

When using denbighshirehosuing.co.uk, you must not introduce viruses, trojans, worms, logic bombs or any other material that’s malicious or technologically harmful.

You must not try to gain unauthorised access to denbighshirehousing.co.uk, the server on which it’s stored or any server, computer or database connected to it.

You must not attack denbighshirehousing.co.uk in any way. This includes denial-of-service attacks.

We’ll report any attacks or attempts to gain unauthorised access to denbighshirehousing.co.uk to the relevant law enforcement authorities and share information about you with them.

13. Governing law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales.

Any dispute you have which relates to these terms and conditions, or your use of denbighshirehousing.co.uk (whether it be contractual or non-contractual), will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. General

There may be legal notices elsewhere on denbighshirehousing.co.uk that relate to how you use the site.

We’re not liable if we fail to comply with these terms and conditions because of circumstances beyond our reasonable control.

We might decide not to exercise or enforce any right available to us under these terms and conditions. We can always decide to exercise or enforce that right at a later date.

Doing this once will not mean we automatically waive the right on any other occasion.

If any of these terms and conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions will still apply.

15. Our Social Network Web

When using our social network web pages (such as Facebook, Instagram, Youtube and Twitter) you must ensure that all comments placed by you (including any materials comprised in those comments) do not infringe any applicable laws, regulations or third party rights (such as material which is obscene, indecent, pornographic, seditious, offensive, defamatory, threatening, liable to incite racial hatred, menacing, blasphemous or in breach of any third party’s intellectual property rights).

16. Intellectual Property

The Web Site, including (but not limited to) text, content, software, graphics, photographs, illustrations, artwork, photographs, names, logos, trade marks and other material (“Content”) is protected by copyrights, database, trade marks and/or other intellectual property rights.

The Content includes both content owned or controlled by us and content owned or controlled by third parties and licensed to us.

All individual articles, reports, and other elements making up the website are copyright works. You agree to abide by all additional copyright notices or restrictions contained in the website and the licence set out below.

You may not use Denbighshire Housing without our consent and you acknowledge that you have no ownership rights in and to any of those names and marks. You agree to notify us in writing promptly upon becoming aware of any unauthorised access to or use of the website by any party or of any claim that the website or any of the contents of the website infringes any copyright, trade mark, or other contractual, statutory or common law rights of any party.

17. Changes to these terms and conditions

Please check these terms and conditions regularly. We can update them at any time without notice.

You’ll agree to any changes if you continue to use denbighshirehousing.co.uk after the terms and conditions have been updated.