Attention all Denbighshire Housing Tenants! Our Survey of Tenants and Residents (STAR) survey is live!

We are going to text and email our tenants between the 21 Oct – 18 Nov with a link to complete STAR online. If you would like a printed survey, contact us today so we can post one out to you. Your feedback will help us provide the right service to you and inform us of your priorities. By completing the survey, you could be in with a chance of winning a £250 or £100 gift card (T&Cs apply).

STAR

Repairs, Maintenance and Improvements

In a recent survey, 82% of you said you were happy with overall quality of your home and 79% said you were satisfied with the way that we deal with repairs and maintenance. We want to continue to strive to raise the standards of our properties and our services.

We are responsible for repairing and maintaining the structure of our homes, while you are responsible for minor repairs, but we may be able to help if you are over 60 years of age, or if you are disabled.