Christmas and New Year information

Our Contact Centre will be closed and our social media not monitored between 24 Dec 12:30pm until the 2 Jan 2026. Our emergency repairs line will be operational throughout the Christmas and New Year period for emergencies only (0300 123 3068).

Electrical Testing

To minimise any risk of electrical faults and failures in our homes, we have a rolling five-year electrical inspections programme. It is important that we arrange for a qualified expert to check any fixed electrical wires in our homes and provide an Electrical Installation Condition Report (EICR). These inspections test the main wiring systems of electrical installations in our homes.

This testing is important as some installations naturally deteriorate with age, and this can lead to serious hazards. Deterioration is due to things such as accidental damage, unauthorised alteration, wear and tear, natural corrosion, overuse, and even the impact of environmental influences.

For more information, please contact us.