Christmas and New Year information

Our Contact Centre will be closed and our social media not monitored between 24 Dec 12:30pm until the 2 Jan 2026. Our emergency repairs line will be operational throughout the Christmas and New Year period for emergencies only (0300 123 3068).

Cost of Living Advice

We are all experiencing the effects of the cost of living crisis now. To support our tenants, we are here to help, offering guidance, advice and referrals to partners. Please take a look at the following advice available:

Citizens Advice Denbighshire

Here are just a few tips from Citizens Advice Denbighshire that we wanted to share with you to try and help:

  1. Budget and reduce your outgoings.
  2. Check your benefit entitlement.
  3. Check if you can get help with your Council Tax.
  4. Get free debt advice.
  5. If you have no money for food, get help from your local food bank.

Please visit Citizens Advice Denbighshire for more information on how they can help.

Money Helper UK

Money Helper UK offer free guides and advice about:

  • Living on a squeezed income
  • Help if you’re struggling with bills and payments
  • Redundancy & losing your job
  • Financial support if you’re self-employed
  • Debt advice
  • Benefits
  • Everyday money
  • Family & care

Please visit Money Helper for more information on how they can help.

Denbighshire County Council

The Council has some useful information to help you with the cost of living crisis we are all experiencing at the moment. Highlights include:

  • Cost of living support scheme
  • Discretionary Assistance Fund (DAF).
  • Unpaid Carers Support Payment.
  • Free school meals
  • School uniform and equipment grant
  • Council Tax reduction scheme

For more information, take a look at Denbighshire County Council: Cost of Living Support.