Christmas and New Year information

Our Contact Centre will be closed and our social media not monitored between 24 Dec 12:30pm until the 2 Jan 2026. Our emergency repairs line will be operational throughout the Christmas and New Year period for emergencies only (0300 123 3068).

Your Benefits and Universal Credit

We are here to help you with household finances and we can provide support, direct you to useful websites for more information, and refer you for specialist advice to get extra support.

If you think you will struggle to plan your money, pay your rent or other bills, we are here to help. You can contact us by phone or email.

Here are some useful websites about Universal Credit:

Here are some useful links for other Council support that you may be entitled to:

Here to help with Universal Credit